Special Airport help for elderly or infirm passengers

wheelchair, airports

 

Even the fittest and most well-seasoned travellers can find foreign airports difficult to navigate. For those who are elderly or disabled, it can be a nightmare. Fast Track’s services are here to help! Our personal Meet and Assist Services whisk you through the red tape in the fastest time possible with a dedicated professional greeter. In some airports we can also arrange an electric buggy and can provide help and advice if you need wheelchair assistance.

These Meet and Greet Services are invaluable for those who have mobility issues, are elderly or perhaps are recuperating after surgery or sickness. We can also offer assistance to passengers with physical or mental disabilities and are travelling with a companion. We will ensure sensitive handling and assistance for a smooth and easy airport experience. These VIP services are available whether you are arriving, departing or connecting between flights.

Wheelchair services at airports

Wheelchairs are provided by the airlines and are normally pushed by trained airline or ground handling staff. We work with them to meet passengers at the airbridge which requires personnel with additional security clearance. We check with the airline to ensure that their wheelchair is ready and waiting for you on your arrival. This may be at the airbridge for arrivals and connections, or kerbside for departing travellers.

Wheelchair services are normally offered free of charge by the airline, so you should make your request directly to them when booking your seat.  However, if the passengers is connecting between two different airlines we will help ensure the staff coordinate, or sometime we will ourselves provide a wheel chair service for the connection

Fast Track’s electric buggy services

If you need an electric buggy to transport your through the airport, either with or without a wheelchair, we may be able to arrange this for you. Where a terminal has a bookable buggy service, our Meet and Assist greeters will accompany you through the airport in it to the immigration or security check points

Travellers who may benefit from a wheelchair or buggy service as part of our VIP Fast Track Services include:

  • The elderly
  • People with mobility issues
  • Those who are tired after a long overnight flight
  • People recovering from sickness or surgery
  • Families with young children
  • Those who find walking long distances uncomfortable

Wheelchair and airport buggy services are all part of our wider VIP Fast Track Airport Services which include a personal local greeter to escort your through the fastest channels. You will have the benefit of someone local on hand at all times to assist with language issues and airport paperwork.

From kerbside assistance to airport lounge and from baggage claim to security, Fast Track’s services for the elderly or disabled can cut through the usual delays and red tape in no time at all.

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