Pricing Policies
Each Airport VIP service is designed and put together to give you only what you need. The price will depend on the airport, the number of passengers, and sometimes the time of day. Wherever we can, we avoid "bundling" services so we can keep the price down. The final quoted price will be inclusive of all fees, taxes and gratuities.
Ordering services
if you are not quite sure what you want, then just click “ORDER BY E-MAIL” and complete our inquiry form. Then our Airport VIP booking team will reply with a detailed quote and options. If you know what you want, then you can book Meet and Assist online, just like with an airticket. After payment is received we will send the E-mail confirmation.
Paying for services
Payment is required before the service (like with airlines) and can be made by the booker using a credit or charge card. PayPal is also accepted. We add a payment processing fee of 4% to the total cost of the services you choose. Cash on the day is not accepted and is never requested. For large transactions we can accept payment by electronic Bank & Wire Transfers.
Changing a booking
You may change a booking by E-mailing us. We will accept most changes received 48 hours ahead without any charge. If you make a "Major Change" (one which requires us to re-book your service, eg a change of airport or date) less than 48 hours before the start time then a change fee may apply. See our Terms and Conditions for details.
Cancelling a booking
You may cancel a booking by E-mailing us. If you cancel a booking MORE than 48 hours before the service start time, there is usually no cancellation charge (subject to any special terms applying). If you cancel a booking LESS than 48 hours before the service start time, there will be a charge of up to 100% of the price paid. See our Terms and Conditions for details.